Having problems with your Dell PC Desktops ?

Laptops lose connection

\015 We get our internet over a ''terrestrial'' high speed (kinda) wireless system that comes from several miles away, like hughesnet but not satellite. a small antenna on the roof has a cable that connects to some type of small unit in the house that has power (AC) coming in to it and then connects on into the wireless router. from the router the #1 port is connected to the home PC. from time to time, like every 2 to 10 days the three laptops that access the router are unable to connect to the internet even though they show good signal strength from the router. to fix the connectivity problem we have to power up the home PC then disconnect it from the router (port #1) and all is well again till the next time. it then can be plugged back into the router also. this is the exact order of what we have to do to make it work again each time, unplugging the power from the router or unplugging the line from port #1 to the PC without having the PC on won't fix it, it has to be that order i described exactly or nothing. note, we have already replaced the router so that's not it. any ideas? thanks, charles\015

Answers :

You need to configure MAC cloning for your router to use the MAC address of the desktop PC if the router supports this. If not, then you'll need to change routers or continue to put up with the inconvenience.
\015\012For some reason(power glitch or failure possibly), your router is re-starting or resetting and apparently by default presents the first MAC address it sees to the ISP. The ISP apparently has registered your desktop MAC and only recognizes it and this is why you need to clone it.
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