Having problems with your Dell PC Desktops ?

The screen is stuck on windows media edition and the mouse and keyboard(wireles) do not work

Answers :

Sounds like your computer is locking up. Try booting into safe mode by pressing f8 before it boots the windows. If you get into safe mode try removing all startup items by going to start> run> Type msconfig and go to the start tab and disable all startup items and restart. If pressing f8 doesn't work I would try new batteries in the keyboard or get a wired keyboard. You could have bad hardware like memory or hard drive that are the two biggest causes of a computer freezing.
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The screen is stuck on windows media edition and the mouse and keyboard(wireles) do not work

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