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Dell XPS 730X PSA test '2000-1002' error

\015 I'm a Dell technician and have a customer with an XPS 730X. He gets a '2000-1002' error when running the PSA test and is experiencing intermittent lockups. I have replaced his motherboard three times, CPU once, and his RAM has been tested good. I have read some say that this error is 'erroneous' and is expected to be an issue until a new BIOS comes out for the 730X. Currently the BIOS is 1.0.1Does anyone have any ideas? He's running Vista 64bit, in Raid 0, with two extra drives, and has reformatted/re-installed the OS several times. CPU he has is the i7 965 Extreme. Dell wants to replace the motherboard a fourth time, as well as another CPU and complete wiring kit for a 'short' they think may be causing the issue with the SATA 0 channel related to the 2000-1002 error. Thanks for any ideas.\015

Answers :

Yes they will replace the system with an ''equivalent'' model (read the warranty). This may or may not be a 730X.
\015\012Yes I had the same PSA test error. Dell changed the CPU (once) and the motherboard (twice).
\015\012The second mother board installation fixed the problem. BTW it is not a BIOS problem, it is not a memory problem. Its a timer test on the second channel. Replace the motherboard. PLEASE TAKE NOTE: ask Dell tech to provide the same motherboard but from a different manufacturing batch.
Dell's own policy is 3 major components and then replace it. remind them of there policy and they will replace the hole system.
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