Having problems with your Dell OptiPlex GX270 PC Desktop ?

My problem is with windows I see a page that say

\015 My problem is with windows I see a page with a white strip that say open indows normally but when I click on it the page just keep coming back\015\012My email address is [email protected]\015

Answers :

You're seeing that screen because there is something seriously wrong with your setup.  Sorry.  The 4 most likely causes are:\012
-Windows itself
-Corrupt or missing drivers
-Virus
-Hardware

What to do about it:
The first thing to do is see if the computer will boot up in safe mode.  If it does, then it's probably not hardware & you can sigh with relief because it's not going to cost you that much.


You're probably going to have to reload windows again. Backup first!  If the computer boots up in safe mode, Internet Explorer will still work and hopefully USB will too- this will allow you to backup your data.  If not, you can take the hard disk out; take it to a local computer shop and buy an external hard disk of the same type (IDE or SATA).  If you ask nicely, the man in the computer shop will put your old hard disk in the new external case.  Then you put the NEW hard disk in your computer and install windows on it.  Then you can plug the external hard disk (with your old hard disk in) and you have all your data conveniently accessible.

If the computer will not boot up in safe mode; either windows is royally stuffed; or it's hardware.  There's 3 ways to go here:
1) Do as above and hope it's not hardware because you will have paid for a hard disk you don't need.
2) On another computer, download and burn this boot CD:
http://www.hiren.info/pages/bootcd
...and use the tools therein to assess the state of your computer.  Use the tools with care- it's easily possible to lose data or change something you shouldn't.  If the CD loads up OK and the computer stays on when you're poking around it is *probably* not hardware...or at least not anything critical.
3) Get an expert in.

Obviously you should do this in the cheapest order possinle so:
1) Try booting up in safe mode
2) Try Hiren's boot CD
3) Buy an external hard disk and swap it out
or
3 again) Get a tech in.

Good luck!
Repair Help & Product Troubleshooting for Dell OptiPlex GX270 PC Desktop

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