Having problems with your Dell OptiPlex 360 Desktop Computer ?

Get black screen on reboot on my optiplex 360 by dell.can't reboot in safe mode or last good configuration etc. used the recovery disk and went thru all checks no problems found on test. don't have a current back up copy for files on my computer. is there a way to get in to do back up or a program i can download from my laptop that will allow me to get into my desktop and run a virus scan to see if that is the issue?


Answers :

Sorry for the basic questions, but I need to know more about the symptoms.
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\015\012What do you see happening on the screen when you boot? What stage does it get to before it goes blank? From your description, if you were able to go through the recovery disk process, your monitor is presumably working.
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\015\012You can try creating a boot disk on your laptop (assuming you have a cd or dvd writer on the laptop), and booting the desktop from that. You will need to set the desktop to boot from removable disc rather than internal hard disk - to do that you need to enter bios settings (press F2 while booting) and change the boot sequence.
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\015\012To create a boot disk on your laptop go to
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\015\012http://www.hirensbootcd.net/
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\015\012and download, then copy to a CD. This CD is bootable and has a variety of diagnostic tools including virus scans. Put it in your desktop, after changing the boot sequence, and boot from that. You PC will then start up without using Windows and you can perform various diagnostics from there.
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\015\012For more detailed instructions please post a reply here and I will try to help.
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Get black screen on reboot on my optiplex 360 by dell.can't reboot in safe mode or last good configuration etc. used the recovery disk and went thru all checks no problems found on test. don't have a current back up copy for files on my computer. is there a way to get in to do back up or a program i can download from my laptop that will allow me to get into my desktop and run a virus scan to see if that is the issue?


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