Having problems with your Dell Latitude E6500 Laptop ?

This is my 3rd computer from DELL and they have been unable to make the DVD burner burn a DVD. They also refuse to refund as I let the 30 day window pass while working with them to let them: uninstall and reinstall soft and drivers, flash the Bios, wipe the drive and reinstall the operating system, and replace the optical drive. On the two prior laptops (not E6500s) they did all of the above repeatedly and changed out the hard drive. In exasperation I have been scouring the web trying to find so


Answers :

Sounds like the issue here is Dell. There's not much you can do but go out and get your own DVD drive. They've done everything, according to your notes. You can also get an external drive but that doesn't solve the problem at hand. I would keep at Dell, get your money back and go somewhere else.
Repair Help & Product Troubleshooting for Dell Latitude E6500 Laptop

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