Having problems with your Dell Latitude D810 PC Notebook ?

Dell latitude 810 will not power up and says low battery

\015 Hi I have a dell latitude 810 laptop and when i turn it on the battery icon comes up and it tell me battery is dangerously low and that i should plug into ac power. i plug into ac power and nothing happens battery says 3% remaining and then 2 and down to less then 1% battery flashes orange ( while battery icon flashes critical screen fades in and out) and it shuts down. I should add i recently noticed ac adaptor plug on side of seam where the light is looks cracked like I could almost open up unit.Dell told me it could be a shot battery as well as bad adaptor because it will not power up even with battery out.Any ideas?\015

Answers :

The problem IS, that the battery is not being charged. What we need to do is figure out WHY.
\015\012Possibility 1: the DC (power) jack on the computer has a problem. In that case, take it to a pc shop and have another jack installed onto the board. that's usually about 100 bucks. Not too bad, but not great.
\015\012Possibility 2: Bad AC-DC Adapter. Try another adapter and see if that one starts charging the battery. You can try that at the pc shop when you have the jack checked.
\015\012Possibility 3: Bad battery. This is the least likely issue. It seems the battery is nearly dead but still trying to function. You can likely get the battery charged in another unit and it would operate yours fine (until discharged).
\015\012Possibility 4: Bad system board. The system board has power inverters and transformers on it, so that the AC-DC adapter can charge the battery, Operate the unit, or both. If some of that circuitry is burned out, then the board must be replaced. That will be costly if your warranty has expired. but you might be able to get it done for about 200 bucks. Call a PC shop for info, and call dell for system board pricing.
\015\012If your machine is under warranty, Call Dell for a repair. (Check your service tag at their website to see warranty info).
\015\012Let me know how it goes, good luck!
If you plug in to charge your battery and its not charging replace the battery with a new one and a ac adaptor plug, just to avoid any more damage to your pc notebook, dont try to repair if you are unsure on what to do
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