Having problems with your Dell Latitude D800 Notebook ?

Dell Latitude D800- Keyboard and mouse stop working when undocked.

\015 I have a USB keyboard and mouse jacked in to the docking station at work. However, after performing a complete shutdown, then undocking and taking laptop home, I boot at home and the on-board keyboard, touchpanel pointer, as well as the little pointer nipple between the G&H keys are completely non responsive. Same with any external input device I might plug directly into the laptop's onboard USB ports.\015\012\015\012I am able to hit F2 during bios initialization but I see no bios settings that might be helpful. \015\012\015\012If I let it boot up without launching bios setup, then Once windows starts, when it is just a plain screen while windows is still loading, the onboard pointer works for a brief period, but then freezes just before the "Insert Card or Press CTL=Alt-Delete to Login" welcome message appears. At that point all input devices are dead. It seems that Dell and Bios are kicking things off right, but that Windows is deciding it doesn't want to talk to any input devices. \015\012\015\012Any ideas?\015

Answers :

First update any drivers for your dell.
\015\012
\015\012www.support.dell.com
\015\012
\015\012Is the dock a dell dock, or a universal Dock?
\015\012
\015\012the drivers may need updating.
\015\012
\015\012
\015\012Some times when you plug a dock in, and turn it on, they will load them into the drivers and when you unplug it, it gets confused and when you boot it up it has to re-install the original drivers and does this while its booting.
\015\012
\015\012This happens alot with the GX620 desktops. If you pull a USB keyboard out while its off and plug it back into a different USB port and tun it on. It wont work right away.
\015\012
\015\012We end up having to let it sit at the login screen for a while till it reloads the drivers to the new USB port.
\015\012
\015\012You will know if yours is doing this as the Hard drive light will be flickering and running.
\015\012
\015\012Try booting it up and letting it load windows and waiting a few minutes.
Repair Help & Product Troubleshooting for Dell Latitude D800 Notebook

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Dell Latitude D800- Keyboard and mouse stop working when undocked.


First update any drivers for your dell.\015\012\015\012www.support.dell.com \015\012\015\012Is the dock a dell dock, or a universal Dock?\015\012 ... Dell Latitude D800 Notebook

Dell Latitude D800 PC - Fan-2-CPU problem


There's a second fan beneath the keyboard, you need to pry open the top panel where the power buttons are, then remove 2 screws for the keyboard to come off. When I did this, I saw the second fan with dust blocking it. I used a vaccum cleaner and m ... Dell Latitude D800 Notebook

Cursor tend to go spastic when I touch the keyboard on my Dell


Hi, \015\012\015\012I had this problem and it was solved by turning off the touchpad in the bios,\015\012\015\012Pressing the f10 ? or f2 ? during startup will get you into the bios \015\012\015\012are you sure the ... Dell Latitude D800 Notebook

Keyboard stopped working


Hi,\015\012Try Swapping The Mouse for The Keyboard ?\015\012you may have a faulty USB Port On The Computer/Laptop.\015\012Also Which operating System Are You Using Windows 98/2000/ME/XP ?\015\012\015\012Another possible ... PC Laptops

Mouse and keyboard suddenly stopped working on Dell b110 desktop


Disconnect external peripherials except keyboard and mouse .Disconnect the power cable.Hold the power button for 10 seconds to drain flea power.Reconnect the power cable and turn on the computer When the blue DELL\342\204\242 logo appears, press imm ... Dell Dimension B110 PC Desktop

How to deactivate internal keyboard - Dell Inspiron 9400


If you go to the control panel, to hardware, in the keyboard section you should be able to uninstall the internal keyboards driver which will stop it working. ... Dell Inspiron 9400 Notebook

Keyboard is not responding it does sometimes then stop again


Step 1\015\012\015\012\015\012\015\012Check to be sure your "Number Lock" or "Function Lock" keys aren't lit. These can lock out certain parts of your keyboard. If either of these is lit, press them to unlock the loc ... Dell Inspiron 1525 (dndppa1_3) Intel Core 2 Duo T5550 (1.83GHz/667Mhz FSB/2MB cache) 120GB/3000MB PC Notebook

USB ports no longer working


After all done,\015\012Did you think of replacing motherboard? ... PC Desktops

Dell Latiture D600 Touchpad not working!


Have you downloaded and installed the latest glide pad drivers from Dell?Upon starting your laptop I would enter the bios setup screens and navigate the startup screens using Alt+P to find the pointer settings and set your or check that y ... Dell Latitude D600 Notebook

I have a Dell Latitude D800 Fails to boot OS's


Did you try a different copy of Windows installation? The only reason I know that a setup might be disrupted is a faulty installation. It definitely doesn't sound like the HD is ruined. I also doubt that installing a Linux system would help you much, ... Dell Latitude D800 Notebook

Hi MY Dell OptiPlex GX620 have a hardware


Try the bios settings is your monitor in a grafics card slotalso see if plug and play is enabled only use a keybard and mouse with a ps2 conection not usb ... Dell OptiPlex GX620n PC Desktop

Dell D600 Lock Indicators and Volume Buttons not working


You need the dell's keyboard shortcut utility, dells hotkey and dells latest bios. ... Dell Latitude D600 Notebook

Keyboard and Mouse stopped working


You have done an excellent job in test the components on a different system. If you want to use the items on the Emachine you may need to check with the manufacture of the GPS for any reported issues with certain manufacturers and find if they have a ... E-Machines eMachines Desktop PC

Asus CS5111 keyboard stopped working


Try taking the batteries out of the mouse and let the receiver find the keyboard first, then once the keyboard is found put batteries back in mouse and let the receiver find the mouse. ... ASUS PC Desktops

Dead dell touchpad x(


Have you tried System Restore? If not familiar... Start Button ---> Help ---> System Restore ---> "Restore my computer to an earlier date" --> choose an appropriate date, maybe a few days earlier than the problem.\015\012\0 ... Dell Latitude D610 Notebook

I am unable to open cafe world - Dell Dimension 2400 PC Desktop


You've done all the right things - likely the keyboard controller is\015\012shot. If you can live with not turning off your computer you could\015\012probably get years more out of this box ... assuming you can get a usb\015\012mouse/keyboard running ... Dell Dimension 2400 PC Desktop

I have a dell wireless mouse which operates a


The mouse and the keyboard (if it's wireless too) both have batteries. After changing a battery sometimes, you have to press the search button on the receiver and the search button underneath the mouse while holding them near each other so they can f ... Dell Dimension 8300 PC Desktop

Same prolem with a m8s dell dimension 3100


I had the same problem on my computer that was running Windows XP. On boot up and even when entering the BIOS, keyboard worked fine, but when I got to the login screen, the keyboard would not work at all. The issue I found (I read in another forum) w ... Dell Dimension 3100 PC Desktop

Microsoft wireless multimedia keyboard 1.0A


I suppose you should reset the keyboard and mouse and maybe the access point itself. Try find small buttons on each devise and press them AT THE TIME. You may need somebody's help. Those buttos can by hidden under mouse and keyboard and should be on ... PC Desktops

Dell 4600 usb ports not working


Do one thing disconnect all the devices connected to the usb and if possible use a ps2 mouse to do the step i am going to tell you or if u can use the keyboard that would be fine ... \015\012go to device manager and uninstall all that is under ... Dell Dimension 4600 PC Desktop

USB Keyboard and mouse wont work with PS2 KVM with adapter


I had the same problem. My mouse was jumping like crazy around the screen. The problem occurs when you have a KVM with PS2 keyboard/mouse connectors and DELL with USB connectors and you have to use a PS2-to-USB adapter to link KVM with DELL. The solu ... Dell OptiPlex GX280 PC Desktop

Dell dimension 2350 cpu fan failure


I can help with the mouse & keyboard.go into the bios on boot screen you press DEL i think then activate the USB mouse & keyboard option then save & exit.there will be settings for the cpu fan in there somewhere but i can't re ... Dell Dimension 2350 PC Desktop

Keys and mouse troubles


1st flash the BIOS to A16 if not already done\015\012\015\012 ... Dell Latitude C610 Notebook

1 USB Port Failure


Hi GuysUnfortunately after looking at the computer installation details i was at fault, although i have hadthe computer for well over 2 years and this is the first time it has happened.My Dell Dimension 5150 has 7 USB ports 5 ... Dell Dimension 5150 (DIM515MIN) PC Desktop

My Dell 1535 Studio Touch pad has stopped working and my key board also has been having problems. The key board does not continue to scroll over when I hold down the arrow keys and some of the keys do not always work.


Try to boot in safe mode first. turn on computer then keep tapping on F8 then boot to safe mode. once you booted in safe mode try to open notepad and word check if all keys working. if yes then try system restore it might be some conflict when in nor ... Dell Studio 1535 Notebook
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.electronic-servicing.com || Terms of Use || Contact || Privacy Policy
Load time: 1.7112 seconds