Having problems with your Dell Latitude D800 Notebook ?

My cd-rom will not open. What should I do?

\015 My cd-rom will not open. I have removed it entirely from the computer and put it back in. The computer recognized it being removed and being returned. I disabled and then enabled in device manager. there is no light on and it doesn't respond to the button being pushed or selecting 'eject' from my computer. What should I do?\015

Answers :

It sounds like the drive spring is bad. There's usually a small hole on the drive itself, you can stretch out a paper clip and stick the paper clip in the hole to see if it will release. If it releases, the drive's not picking up on the power being delivered by the system. See if you can swap it with another drive.
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