Having problems with your Dell Latitude D620 Notebook ?

Dell Latitude D620, Black Screen/Power On

\015 I have a Dell Latitude D620. It has now been sent back to Dell twice. They claimed to fix the motherboard. The problem is that while using the laptop the screen will without warning black-out. I know the laptop is still receiving power because the lights indicating WIFI, Bluetooth, Power and Battery are still on. I have ruled out any viruses considering I borrowed the same laptop from a family member and had my hard-drive put into the loaner and the problem did not happen. I get back MY laptop and the screen is still having issues!! Please help!\015

Answers :

It is the backlight! That laptop uses a fluorescent lamp. It is bad.
\015\012If you look carefully at the screen, you will see the Windows desktop (or whatebver you are running). It just needs to be lit up.... from the back. Tel them to replace the LCd screen or replace the lamp.
\015\012Hope this helps!
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