Having problems with your Dell Latitude D620 Notebook ?

Close to the same issue, Latitude D520 freezes at random

\015 I've tried changing everything, which is the really weird part. The user has a Latitude D520 and the system will freeze at random when connected to the docking station. I've tried the ususal driver and bios updates to no avail. The really odd thing is that I've tried 3 docking stations, two different D520 machines (completely reformated each time), a different mouse, keyboard, and monitor. Dell support says that a BIOS update is supposed to fix the issue, but it didn't work on either of the machines. I have a feeling the dock, which is just a port replicator if you want to get technical, is not fully compatible with the DX20 line (D520, and in your case the D620). I have plenty of other users using D505 or D510 laptops and no issues. Has anyone run into this, or have any other ideas of how to fix? I'm at the point where I'm going to have to just get this user an entirely new setup.\015

Answers :

Have you checked the system events? I suggest you check the device manager too, is there any device working unusual? Feel free to visit digitalsupporttech for getting help.
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