Having problems with your Dell Latitude D610 Notebook ?

My d610 does not recognize my cd drive

\015 My d610 does not recognize my factory cd drive. I have since purchased a LG external CD drive (usb compatible) and it won't recognize it.\015

Answers :

Is the USB-compatible drive recognized when connected to some other computer? If OK, then the drive is OK.
\015\012
\015\012Is _ANY_ USB device (memory-stick, camera, mouse, keyboard, printer) recognized when connected to any of the USB ports on your computer?
\015\012If not, then the USB device-drivers for Windows have not been loaded.
\015\012
\015\012Drastic: backup all your data files, bookmarks, and music, to an external hard-drive, and reinstall Windows from the Dell-provided "System Restore" set of CD-ROMs.
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