Having problems with your Dell Latitude C400 Notebook ?

CD/DVD rom. CD part - does not work

\015 Good afternoon!\015\012I have a problem with my CD/DVD ROM. DVD disks work OK, but it cannot see CD disks. I tried different CD disks. Once a DELL installation disk worked, but others - no. And later even this DELL disk did not work again.\015\012\015\012Previouselly my CD/DVD ROM worked OK. Windows was reinstalled successfully when hard drive corrupted and was replaced under DELL warranty.\015\012Please help, if anyone can!\015\012\015\012I cannot install software because of this!!\015

Answers :

Inside your DVD rom is two heads I believe they are diamond both do the same things which is to read them. The CD head is poked (Broken). Try cleaning it with the proper solution. If its no go then the latter I am afraid stands!.
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