Having problems with your Dell Inspiron E1505 Notebook ?

Dell e1505 is not recognized

\015 E1505 is a media direct model. DVD will play with no problem if media direct is turned on. If pc is turned on, device manager shows DVD/CDRW is problematic. Tried uninstalling and reinstalling device per troubleshooter instructions. Driver is shown as current and installed correctly. Running AVG free antivirus, updated and scanned daily. No other issues with pc. I am baffled. Please assist.\015

Answers :

Try to remove the upper and lower filters from registry. To do this follow the path: click on start> run> type regedit. This will take you to registry editor. Follow the path: HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}

Restart the system and then check.
You can also update the Drive firmware by going to support.dell.com and entering your service tag.
You mentioned that the “Devicemanager always shows the DVD ROM in error state”, by this I’m assuming that ithas a yellow exclamation on it.
Follow the steps below todelete the UpperFilters and LowerFilters values with Registry Editor, this willmost likely fix you issue.
"Click the Start button,click Run."
"In the Open box, typeRegedit, and then click OK."
Click the plus sign (+) nextto HKEY_LOCAL_MACHINE.
"  NOTE:When you click the plus sign (+) next to a folder, it will expand displayingthe folders it contains in the left-hand pane of the Registry Editor. When afolder is highlighted, its contents will be displayed in the right-hand pane ofthe Registry Editor. "
Click the plus sign (+) nextto SYSTEM.
Click the plus sign (+) nextto CurrentControlSet.
Click the plus sign (+) nextto Control.
Click the plus sign (+) nextto Class.
"On the right hand sideof the window, click UpperFilters (if available)."
Click Edit on the menu bar.
"Click Delete, and thenclick OK."
"On the right-hand sideof the window, click LowerFilters (if available)."."
Click Edit on the menu bar.
"Click Delete, and thenclick OK."
"Click File, and thenclick Exit."
Restart the computer normally.
One these steps are done youwill notice that the yellow exclamation has disappeared. And the drive will belisted in “My Computer”, is you still have problems with playing the video, theissue is with the DVD MPEG2 Codec. Download and install Klite Codec pack from http://www.free-codecs.com/download_soft.php?d=5075&s=775. This will definitely fix any playback issues.
Hope this helps. Please rateyour feedback!
Repair Help & Product Troubleshooting for Dell Inspiron E1505 Notebook

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