Having problems with your Dell Inspiron B130 Notebook ?

When I click on internet explorer using my laptop, my att.net home page comes up but when I try to click on something it just PINGS and won't let me, so I have to keep opening pages until I can click on something and it lets me surf the web. I ran a scan and it came up with no viruses. This is not a problem on my desktop PC. (FYO I'm a senior citizen so answer me in terms I'll understand.)


Answers :

DS,
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\015\012See the picture below - I hope you can see it. We are limited in picture size. This procedure is known as "clearing the cache." If it hasn't been done in a while or ever, your PC can become "clogged" with internet junk and sometimes stop the machine from working properly.
\015\012
\015\012Just to explain the picture:
\015\012
\015\012Launch your internet browser (this is for Internet Explorer)
\015\012In the top menu bar, click on Tools
\015\012Click on Internet Options
\015\012Click on Delete files, then check the "delete all offline content"
\015\012Click delete files, then click OK (if you have never done this, it could take several minutes to complete) You will see an hourglass
\015\012After the routine completes, click on "Delete Cookies" This will also take a little time, but usually not as much
\015\012
\015\012Close the windows when it is all done. Re-boot your PC - you might want to turn it all the way off, then re-start. NOTE: clearing the cache will clear pre-loaded information about some web sites, so when you go to them later, they may take longer to load until the info is-re-stored in your PC.
\015\012
\015\012The cache should be cleared weekly.
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Repair Help & Product Troubleshooting for Dell Inspiron B130 Notebook

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When I click on internet explorer using my laptop, my att.net home page comes up but when I try to click on something it just PINGS and won't let me, so I have to keep opening pages until I can click on something and it lets me surf the web. I ran a scan and it came up with no viruses. This is not a problem on my desktop PC. (FYO I'm a senior citizen so answer me in terms I'll understand.)


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