Having problems with your Dell Inspiron 9100 Notebook ?

My CD/DVD Drive will not work. I've tried updating my virus definitions, reinstall cd, driver updates from Dell ETC ETC. I rarely used the drive, but absolutely need it now. It's a NEC ND-5100A DVD+RW someone please help.


Answers :

First try to check it in the device manager under Control Panel, see if exclamation mark can be seen = driver not installed, x marked = enabled it. If it cannot be found, check it using bios see if you can cdrom. If not reseat the cdrom. But first battery out, off and no other power source connected.

If can be seen in device manager with no exclamation and x marked and it turns. Clean the lens with lens cleaner. If still not maybe virus infection, try to check your task manager, registry editor, run, cmd, folder option if you got one of them is disabled then much likely viral or your hardware is actually faulty.
Try going into device manager, click start, control panel, system, device manager. Right click on the device and make sure it is enabled, if this doesn't work reinstall the driver or roll back driver.
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