Having problems with your Dell Inspiron 8500 Notebook ?

Will not receive a charge

\015 My computer notebook will not receive a charge when i plug it into the wall and Dell wants 500 to fix this.\015

Answers :

Hi,

Look at the bottom of your laptop on the Dell sticker and look for a rating like this 19.5 volts @ 4.62 amps if your power brick is the PA10 heavy duty one.

The smaller power brick PA12 is only rated at 19.5 volts dc @ 3.34 amps and you would not believe how many Dells were shipped with the smaller power supply and the laptop needs the one rated for 4.62 amps. I have found this on many laptops I have serviced for folks who just have the wrong power brick for their laptops. This is a common cause of the battery never reaching a full charge or just not charging at all. Also, could be a bad motherboard too! Check out the ratings on your laptop sitcker and then look on the charge for the rating there too. They must match!!!
A fast check to determine whether you have a problem with the power\015\012adapter, power cord or the laptop's battery is to turn off the laptop,\015\012remove the battery, connect the power adapter, turn on the laptop &\015\012see if it works.
If the laptop works directly from the power adapter\015\012with the battery removed, then the power adapter is good. In this case\015\012we can suspect that the battery is defective.
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