Having problems with your Dell Inspiron 710m Notebook ?

Mic not working in 710 M

\015 Hi,\015\012\015\012I installed skype and followed all the instructions provided by skype to make the mic working, but it still doesn't work. then i realised that it's not skype, but my mic just doesn't work with nething. Can you please provide me a solution to make mic working on my Dell Inspiron 710M?\015\012\015\012Thanks,\015\012Pooja.\015

Answers :

Hello poo.
\015\012 Can I assume that your audio is still working? Let's look at a couple of things within your notebook.
\015\0121. Open Control Panel than open Sound and Audio Devices.
\015\012Click the Audio tab. What should be listed in both playback & recording is device AC97? Click the Voice tab. Same device should be there. Close all opened windows except Comtrol Panel. Open System.
\015\0122. Click the Hadrware tab, than click Device Manager.
\015\012Scroll down to Sound, video and game controller. Click the + sign to list all devices. Do you see the AC97? Is there any yellow ! points?
\015\0123.If you saw the AC97 in all places described & you have no yellow ! point the odds are your internal mic chip is defective.
\015\012The only way to fix this is through Dell & they would replace your mainbord in the notebook. However if you wish too I can explain how to uninstall your sound device driver & reinstall the sound/mic driver software just to make sure. Ready?
\015\012While still in Device Manager. Right click once on AC97. A small window will display, left click uninstall. Your notebook may ask if your sure. Click yes. Close all opened windows. Re-start your notebook. Right click on your desktop & creat a folder, name it AC97.
\015\012We need to go to Dell now. Click the link below.
\015\012http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=INS_PNT_PM_710M&os=WW1&osl=en&catid=&impid=
\015\012You'll notice the page opends to your Inspiron 710m.
\015\012Click the + sign next to Audio. Click on STAC 9750 AC97.
\015\012The download page loads. Click the ( Download Now ) button.
\015\012You can either Run it now or save it in the AC97 folder you created. Once the download finishes. Close all opened windows.
\015\012Last part. Click the start button, than click run. Click Browse & open the AC97 folder click the file R90698.EXE. Click ok.
\015\012The driver software will start to install. Once finished re-start your notebook. To test your mic. Open Control Panel, open Sound & audio devices. Click the Voice tab. Click Test Hardware tab. Windows may run it's own little test befor opening the test page.
\015\012Now your at Microphone Test page. Follow the instructions.
\015\012If you heard yourself through the testing your mic is working.
\015\012If the testing failed..... Than we are back to a defective mic.
\015\012I hope this has helped.
\015\012If you have any more questions feel free to post them here.
\015\012
\015\012Good Luck & kind Regards
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