Having problems with your Dell Inspiron 6400 Notebook ?

USB Hardware Installation Problem

\015 I have a Dell Inspiron 6400 Laptop and use Windows XP . Recently I have not been able to use any plug and play devices, ie mobile phone, camera, mass storage device. When I plug them into any usb port I get message saying "new hardware detected", then it starts Found New Hardware Installation, then I get a message saying "There was a problem installing this hardware. Data is Invalid".This is what I have tried so far...... Downloaded Driver Detective and updated all my drivers. Started pc in Safe Mode, gone to Device Manager and tried to unistall all USB controllers, though Device Manager wouldnt respond. I was told that doing this, then restarting pc in normal mode would make Windows search and install new USB controllers/drivers.I have run Spyware Doctor, Adware, Spybot software which found nothing.I have checked on Windows website for any updates. I have phoned Dell (oh dear, warranty expired so they wont help), I have done System restore, but as I am not sure when problem happened, I dont know when to restore it to!I have asked for help on other forums too! Please could anyone shed any light (in numpty idiots guide language).Thank you!\015

Answers :

Try the following:

\015\012To fix the Error 13: Data is invalid problem, go to Start, Run... and type\015\012"REGEDT32.EXE" without the quotes to run the Registry Editor. Navigate to
\015\012
\015\012\015\012\011HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\ENUM\\PCI\015\012\015\012\015\012and you will see a number of keys of the form "VEN_xxxx", where xxxx are strings like\015\012"1102&DEV_0004&SUBSYS_00011103&REV_04". \015\012
\015\012\015\012Under each of these folders will be another folder with a long numerical name. \015\012
\015\012\015\012Open each folder and look for the "DeviceDesc" which matches the hardware you are trying to\015\012install. \015\012
\015\012\015\012HIGHLIGHT THE ENTRY "VEN_xxxx" for that device and select\015\012'SECURITY'-'PERMISSIONS' FROM THE WINDOW TOP MENU and then tick "Allow"\015\012for "Full Control".
\015\012\015\012Close REGEDT32 and then continue with\015\012the installation of your device.\015\012
\015\012\015\012This wil lremove the Error 13: Data is invalid from your wnidows 2000 / 2K / XP system. Repeat this for each hardware device you get the Error 13: Data is invalid problem with. \015\012
Basially, what i learn from your problem that any removable media is not detected by your Dell laptop. You have tried all the things, now, just make one more try.\015\012
\015\012In my opinion, your windows are corrupt, hence they are not detecting any type of media. Please try to find the Windows XP setup CD ( Which may be there in your laptop kit when bought). If you have installed windows from pirated CD, get that one. Any CD will help.\015\012
\015\012Do it like this :\015\012
\015\0121. First un-install all the antivirus antispy and antimalware programs from your machine.\015\012
\015\0122. Put your winXP CD in CD rom drive and start the laptop. If WinXP setup starts, no issues. If not, then leave the CD there only and restart the machine. Then, go into setup by hitting delete key ( or the key which is shown as the first screen when laptop starts) when the first screen appears.\015\012
\015\0123. When you enter setup, select advanced settings and go to "boot device priority"\015\012
\015\0124. select first boot device as CD rom, save the changes and exit.\015\012
\015\0125. now the CD will your machine. when asked for, select you want to install winXP. After that option, the Setup will detect your existing version of installation, i.e. C:\\windows. At this point of time, select R to repair the windows.\015\012
\015\0126. IMP : Dont select repair at the first option, it will not help. I repeat, first select you want to install XP. Thereafter select R at the next option.\015\012
\015\0127. Now windows will repair the current setup of windows. Please keep Windows CD ready with you and insert it when asked for.\015\012
\015\0128. After setup, the machine will start as normal one, and detect all the hardware including USB media etc.
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