Having problems with your Dell Inspiron 6400 Notebook ?

My CD/DVD player can read and write CD's but cannot play DVDs. whenever i insert a DVD, u can hear it running, but then it stops, and the system hangs, and the screen disappears and until i take the dvd out, the screen does not reappear. In event viewer, i get the following The IMAPI CD-Burning COM Service service entered the running state. The IMAPI CD-Burning COM Service service entered the stopped state. i hav a dell inspiron 6400.. pls helf


Answers :

The DVD lens may need to be cleaned. If you have a can of compressed air, spray the CD/DVD drive for acoiuple of seconds, and try again.
\015\012If it doesn't work, then obtain a laser lens cleaner from Radio Shack ($13). It is an audio CD with a row of brushes on it. No chemicals involved. It will do the trick.
Go to the Dell website and download and reinstall the drivers. You are using a burning program that corrupted your driver.
Repair Help & Product Troubleshooting for Dell Inspiron 6400 Notebook

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