Having problems with your Dell Inspiron 6400 Notebook ?

DELL Inspiron 6400. CD/DVD ROM cant read any cd/dvd used to work before but not working anymore. updated the firmware from Dell website, done the upgrades etc.. still doesnt work? help please.


Answers :

If the drive still spins up when you insert a disk it sounds like the lasers have picked up dirt/dust or have burnt out. Try opening the drive door and blowing hard into the aperture (without spitting). If that doesn't help then I would suggest replacing the drive. I assume that you have tried the disks in another machine and that they run fine.
All you can do is uninstall the drive from the device manager and delete the upper filter and the lower filter in the registry NOTE: please enter the registry at your own risk. To enter the registry click on Start>>>Run and enter regedit in the run command. The path to delete the upper filter is hkey local machine\\system\\currentcontrolset\\control\\class\\{4d36e965-e325-11ce-08002be10318 click on the folder and delete the upper or the lower filter or both and then restart the computer. Hope this helps
Repair Help & Product Troubleshooting for Dell Inspiron 6400 Notebook

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