Having problems with your Dell Inspiron 6400 Notebook ?

Compact Disk Drive isn't opening or recognizing disks

\015 It's an Inspiron 6400 DvD and RW diskdrive, the light still shows on the disk drive but when I push the button or try to eject it via a program it won't open. Any ideas?\015

Answers :

The drive may be dirty or jammed. Use an expanded paper clip. Insert the wire into the little hole on the front of the unit. That will engage a manual switch. Gently open the unit all the way. Now press the button and let it close by itself. If this doesn't work it may also be an electronic failure.
Try pressing Ctrl-Alt-Del and see if the Imapi.sys prosess is running... if it is kill it and then open the drive\015\012
\015\012
if it still doesnt open... use a paperclip, push it through the little hole in front of your drive the cd tray comes out

if it still doesnt work contact ur manufacturer

thank you
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