Having problems with your Dell Inspiron 6000 Notebook ?

Laptop won't play CDs, ALWAYS SUBTITLES DVDs!!!

\015 My dell laptop is, first and foremost, a piece of ****. I think I just have had bad luck with it. But one of the most annoying problems is that the DVD drive won't play CDs. It won't even pull up any information about it in My Computer. And when I play a DVD, there are obnoxious subtitles at the top of the screen. I know it's the computer, not the DVD, because it doesn't do that on other laptops. And it's not like it's the subtitle from the root DVD menu or even from the program, because I turned both of those off! This was a refurbished system, and my hard drive crashed a couple months ago, so I can only guess that it needs a certain driver or something along those lines. Anyone have any ideas? Thanks!\015

Answers :

Look on the bottom of the laptop for the Service Tag. It will be on a white label and will be letters and numbers. When you have that, go to www.support.dell.com. Click on the Drivers and Downs. Enter the Service Tag, OS, etc. You will be directed to the drivers download page for your machine. Download the drivers that you need, not a bad idea to download each, and then install them. Dell recommends that you start with the Chipset driver, then video and audio. Some of the drivers will require a restart, so do that before installing the next one. If you have a driver installed and it works properly you can skip installing it. After you install the drivers that you need, restart the system one final time.

Good luck, and please let me know how it works out for you.

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Repair Help & Product Troubleshooting for Dell Inspiron 6000 Notebook

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