Having problems with your Dell INSPIRON 6000 CENTRINO 1.7GHZ,512mb,40GB,DVDRW,XP (086216118098) PC Notebook ?

USB ports do not work, when printer etc attached, computer closes down

\015 My Dell Inspiron 6000 notebook has damaged USB ports. Attaching a printer, etc. causes the computer to shut down. Dell says I need a new motherboard, which is very expensive. Is this true\015

Answers :

Take a close look at the usb port and see if you can straighten the bent connectors and insert something non-conductive as a plug to keep it from shorting - BE SURE THE SYSTEM IS OFF WITH BATTERY REMOVED - I would still avoid using this port. Even if you do have 2 bad USB ports you still have 2 more - and you could use a USB hub.\015\012
\015\012If you are technically inclined at all the service manual is available at suppport.dell.com and the only part required would be the motherboard - not cpu - and no OS reinstall is required even with a cpu replacement, I'm a DCSE Dell technician and have done hundreds of motherboard replacements - the only thing that has to be changed is the service tag in the BIOS.\015\012
\015\012As far as cost shop around, refurbished parts are not that expensive and a motherboard replacement be an experienced tech takes around 45 mins.
For the most part yes. Sounds like there is a short in the USB ports, causing the notebook to shut down. You can get around this by setting up a 'wireless print server' for your printer, which is about 120 bucks. if the laptop is already wireless compatable, which it should be. If Dell parts are running like they used to, they're probably quoting you about 700 for the part, and another 250+ for the labor. The print server will solve the printer issue, but other usb devices will not be usable on that machine without a new motherboard.

On the flip side, you can probably find a motherboard/cpu combo for that laptop on ebay for about 300 bucks cheaper then Dell wants for it, But unless you know how to change them out, you're still looking at about 200+ for labor depending on where you live. Don't accept a quote longer them 2.5 hours from a tech, it won't take longer then that if you don't have him reinstall your OS for ya.

Oh ya, new motherboard means windows won't boot properly, it's a piracy protection issue, and since SNs on the CPU will change, windows will have to reinstalled. most likely resulting in total loss of stored data with backup not being possibly unless you have another machine to network it to, since all external HDD and Flash Drives are USB.
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