Having problems with your Dell Inspiron 531 Athlon 64 X2 4400+ 2.3GHz 1GB 500GB DVD RW Vista Home Premium PC Desktop ?

Cd-rom will not work

\015 The cd-rom on my Inspiron 531 will not drive.It makes a slight whirring sound but will not read cd's or dvd's.I have checked my computer and it has the following messageWindows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)How can i resolve this problem. I have tried to download drivers from Dell but,apart from not seeing the actual driver I need, the warranty has recently expired.\015

Answers :

Hello Mike,

My name is ArmyMason. IF you are getting driver requests for you CD-ROM, its because the CD_ROM Drive is broken. I would suggest taking the CD-ROM out and replacing it with a different one to verify my solution. See CD-ROMs should ask for drivers, they should automatically be detected by the Operating System, Driver request for such devices are a normal sign that the device is broken.

Repair Help & Product Troubleshooting for Dell Inspiron 531 Athlon 64 X2 4400+ 2.3GHz 1GB 500GB DVD RW Vista Home Premium PC Desktop

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