Having problems with your Dell Inspiron 530s Desktop Computer (ddcwfa2_5) IntelPentium dual-core processor E2160 (1MB L2,1.80G ?

I bumped into my dell computer disk tray while it was open, and popped it out. When I try to put it back in, it seems to lock into place, but when I push the button to close the disk tray, it only goes in a little way before I can see the Laser reader inside rise up. It is only going in about a half inch before I can see the mechanism that comes up to read the disk raise up; at which point the disk tray can no longer go in. Perhaps I am not locking it in the groves right. Any advice on a quick a


Answers :

It sounds like you have the drive gears on the tray out of sync with the tray. Pull the tray out all the way again if you can. On the left hand side of the drive is a large gear that engages the side of the tray, turn this gear counter clockwise (the same way it turns as the tray ejects). You should be able to see a plastic slide with a rack gear on it (teeth in a straight line). Slide this part all the way to the right. Now try inserting the tray back in. Good luck.
If it is in warranty call tech support and tell drive is not working.dont tell u bumped. just say it not working r reading disk.they will tell u to do some trouble shooting steps. follow all for name sack.they will dispatch u a new drive in courier and they won't ask the faulty one.try to be smart on the call with them. they will definitely send u a new one.
Repair Help & Product Troubleshooting for Dell Inspiron 530s Desktop Computer (ddcwfa2_5) IntelPentium dual-core processor E2160 (1MB L2,1.80G

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I bumped into my dell computer disk tray while it was open, and popped it out. When I try to put it back in, it seems to lock into place, but when I push the button to close the disk tray, it only goes in a little way before I can see the Laser reader inside rise up. It is only going in about a half inch before I can see the mechanism that comes up to read the disk raise up; at which point the disk tray can no longer go in. Perhaps I am not locking it in the groves right. Any advice on a quick a


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