Having problems with your Dell Inspiron 530s Desktop Computer (ddcwfa2_5) IntelPentium dual-core processor E2160 (1MB L2,1.80G ?

Brand new computer and i did not install the adobe it came with the computer Vista basic and i get the 1311 error message when i try to run adobe computer 1 day old !


Answers :

No big problm if u comp is new r old...
\015\012
\015\012When you try to install Adobe Acrobat 6, 7, 8, or 3D on Windows, the installer returns the error message "Error [1311, 1335 or 2350]. Source file not found: [drive name]:\\ Adobe Acrobat [version]\\data1.cab. Verify that the file exists and that you can access it." If you click Retry, the installer returns the error message "Cannot find the file Adobe Acrobat [version]\\data1.cab."
\015\012Solution\015\012\015\012\015\012Perform one or more of the following solutions:
\015\012Solution 1: Check the Acrobat CD-ROM. \015\012

\015\012Make sure that the CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the CD-ROM with a soft, lint-free cloth.
\015\012Solution 2: Temporarily disable anti-virus software, and then install Acrobat. \015\012

\015\012For instructions, see the documentation for the anti-virus software or contact the manufacturer.
\015\012Solution 3: Extract the compressed installation files, and then install Acrobat. \015\012

\015\012
    \015\012
  1. Right-click the folder and choose Extract All. \015\012
  2. Follow the on-screen instructions. \015\012
  3. To install Acrobat, double-click the Setup.exe file located in the folder that contains the extracted files.
\015\012Solution 4: Uninstall the CD-ROM drive and let Windows redetect it, and then install Acrobat. \015\012

\015\012
    \015\012
  1. Right-click My Computer and choose Properties. \015\012
  2. Click the Hardware tab, and then click Device Manager. \015\012
  3. Expand the DVD/CD-ROM drives section. \015\012
  4. Right-click each device listed under DVD/CD-ROM drives and choose Uninstall. Click OK to confirm. \015\012
  5. Close Device Manager and restart the computer. \015\012
  6. After Windows redetects the DVD/CD-ROM drive(s), insert the Acrobat CD into the CD-ROM drive and install Acrobat.
\015\012Solution 5: Install Acrobat from the desktop. \015\012

\015\012
    \015\012
  1. Insert the Acrobat CD into the CD-ROM drive. \015\012
  2. Copy the Acrobat folder from the Acrobat CD to the Desktop. \015\012
  3. Double-click setup.exe in the Acrobat folder on the Desktop, and then follow the on-screen instructions to complete installation.
\015\012Additional Information\015\012\015\012\015\012Errors 1311, 1335, and 2350 occur when the Acrobat installer is unable to access the necessary files from the CD-ROM drive. These same errors may also occur if antivirus software interferes with an installation or if the installation files are compressed.
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\015\012thank u sir,, if u feel i helped u, then plz vote/rate me with good marks..thank u!!
Repair Help & Product Troubleshooting for Dell Inspiron 530s Desktop Computer (ddcwfa2_5) IntelPentium dual-core processor E2160 (1MB L2,1.80G

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