Having problems with your Dell Inspiron 530 Desktop Computer ?

My son's computer has corrupt files, can't get to a screen

\015 The computer screen show an error that read : A disc read Error Occured Press ctrl + Alt + Del to restart. when I do this the screen goes to one that says, 1. auto detect (analog input). this went back and forth when I would press enter. I finally got to a screen that allowed me to restore by pressing F12 repeatedly. The message I finally got was unable to restore. Then a message shows corrupt files. I am unable to get past that screen except to go back to the above screen, disc read error etc then 1. auto detect. Does the computer have a virus and how do I get to a screen that allows me to try and clean up?\015

Answers :

Hi and welcome to FixYa,

Your describe concern could either be:
\015\012
    \015\012
  • software related;
  • \015\012
  • hardware failure (or about to fail).
If one or more files have been corrupted and the restore option is not corrective, then unfortunately, the only option is to re-partition, reformat and re-install the Operating System and the application/software originally installed.

A possibility that would have to be considered would be a a failed or about to fail hard disk. The correction action requires replacement and thereafter, partition, format and install the Operating System and the application/software originally installed.

Good luck and thank you for using FixYa.
Have u tried a cold boot, that is when the power to the pc is turned off for 3 minutes and then reboot in safe mode, if it won't go into safe mode then you may have a Hard drive failure, the instructions that came with the PC will tell u what hot key will get u to safe mode, F8 or F12 are common Hot keys.
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