Having problems with your Dell Inspiron 2500 Notebook ?

I just downloaded a virus program and i cant open any files my computer, my documents nothing so i want to delete everything so it goes away so if you have answers email me at [email protected]


Answers :

Hello,
\015\012
\015\012Sorry you got infected. Do you remember what was the program you downloaded.
\015\012You need to get all the drivers from Dell for your notebook so you can get back on line. Download the video, sound and network drivers, first.
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\015\012You need to get your system back. Do you have your boot CD. Boot to the CD and reformat your hard drive. Follow the prompts and allow your OS to reload.
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\015\012Once you get back online you need to get proctected. You need to go to www.avast.com and get the free home edition download and allow it update and register it is good for 14 months.
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\015\012I hope this helps, please rate and post results if you need more help
You can do a couple of things: you can uninstall the antivirus program (which doesn't sound possible right now) or you can restore your system to the point just before you installed the antivirus program. To do the system restore, go into the system restore either in your control panel (if you have Vista) or in the system tools (if you have XP) and simply restore the computer to the system checkpoint before the antivirus install.
Repair Help & Product Troubleshooting for Dell Inspiron 2500 Notebook

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