Having problems with your Dell Inspiron 1525 Notebook ?

Dell Inspiron 1525 Lap (Vista) boots to a black screen

\015 My Dell Laptop started booting to a black screen after an update was applied. I have tried to recover and or repair the system using Dell recommended steps with no success. http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&docid=4DDDB35634F5B69FE040A68F5A282D86&l=en&s=dhs\015\012\015\012I was able to save off my data with a seperate software package and was ready to restore my computer to factory settings using PC Restore http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=336966\015\012\015\012BUT when I select to Repair my Computer, I get a screen that tells me my last boot up was not succesfull, select to boot in one of 3 "Safe Modes" or "Start Windows Normally". I cannot get to the Advanced Boot Options screen. I turned of my PC and tried this again with the same results. \015\012\015\012I am hoping someone might have suggestions on how to run Restore PC .\015

Answers :

That is the advanced boot options screen for your system. REpair your computer is not always available. See here. It sounds like your system may boot into safe mode, so why do you wish to restore to factory default? Why not boot into safe mode, then use Windows system restore to restore your system to a point prior to the update.
\015\012That should get you up and running, and you can troubleshoot the cause of the conflict from there, using the Event Viewer, SFC /scannow, chkdsk, etc.
\015\012The black screen could be the result of malware on the system. In that case, I recommend you follow these malware removal protocols.
\015\012Good luck. If you have more questions, please ask...
\015\012
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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