Having problems with your Dell Inspiron 1525 Notebook ?

Dell 1525 will not charge battery

\015 I had the above problem with my laptop. The laptop had a little bang and a chip out the corner of the top and then would no longer charge. I have two others of this model and tried switching out batteries and adapters. Neither solved the problem. The laptop functions fine other then not charging the battery. I sent mine into Dell for warranty repair. The repair was denied because they said I had abused/damaged the laptop. I told them repeatedly that the laptop worked other then the charging. They told me I needed a new motherboard and a new LCD panel. For this repair it would "only" cost me $359 plus tax. I asked them why I would pay that price when it was under warranty and I could purchase a new laptop for the same price.I researched the problem on the internet and found out it is poor quality control on the charging circuit solder joints. If you Dell laptop does not charge they will probably say you abused it. I am an engineer and "cold" (bad) solder joints are a manufacturing process defect and should be covered.\015

Answers :

Update the bios.
Dell's take on this is that the issue occurred after the system was dropped, which they deem accidental damage. Unless you have Complete Care coverage, then repairs are fee based.
\015\012
\015\012Since they will not warrant the repair, you can try and replace the motherboard yourself (about $100 on EBay) or you can take your issue up with the Dell Unresolved Issue team.
\015\012
\015\012https://support.dell.com/support/topics/global.aspx/support/dellcare/outstanding_issues?c=us&l=en&s=gen
Repair Help & Product Troubleshooting for Dell Inspiron 1525 Notebook

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