Having problems with your Dell Inspiron 1525 Laptop Flamingo Pink ?

I have a Dell laptop and I have had two repairs to it in less than one yrear. Yesterday, when I was on the phone with Dell, they offered me a 3yr service contract -- 100% P/L for $186.00 -- however, I must send the computer to the service center for repair(s). Is this a good deal for ME or for Dell? -- For that type of money, I can buy a small notebook and have the most recent upgrades -- when and if I go down in the future. Your opinion please.


Answers :

Hi,

For a 3 yr service contract, this is fair enough. It is coming from dell and it offers you first hand upgrades and repairs. So do stick to it.

Regards
Two repairs would have cost you $50 to $70 each time, for one hour of a technician's time. Add the cost of parts, and you would have paid $150 to $250, if you did not have a warranty. Are they offering you 3 more years, or to extend the warranty to 3 years after the date of purchase?
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\015\012Multiply that $150 to $250 by 2 or 3, to project an estimate of repairs in the next 2 or 3 years. Compare that with $186.
\015\012
\015\012Are you assuming that the "small notebook" would have *NO* repairs for 2 or 3 years?
\015\012
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I have a Dell laptop and I have had two repairs to it in less than one yrear. Yesterday, when I was on the phone with Dell, they offered me a 3yr service contract -- 100% P/L for $186.00 -- however, I must send the computer to the service center for repair(s). Is this a good deal for ME or for Dell? -- For that type of money, I can buy a small notebook and have the most recent upgrades -- when and if I go down in the future. Your opinion please.


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