Having problems with your Dell Inspiron 1521 Laptop ?

Com surrogate everytime i open an avi, xvid, or other video file i get a box that tells me my COM SURROGATE has stopped working searching for solution. but it never finds one. the windows dvd maker is also affected, it atomatically closes whenever i try to use it. Does anyone has an way to fix this? I bought this computer mainly for video so this is a serious problem for me.


Answers :

These should help:
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\015\012http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/
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\015\012http://www.superbdevelopment.com/forums/general-tech-talk/3600-windows-vista-com-surrogate-has-stopped-working-fix-solution.html
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\015\012http://www.mydigitallife.info/2008/06/13/how-to-fix-com-surrogate-problem-when-opening-video-format-files/comment-page-1/
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\015\012Error message: "COM Surrogate has stopped working."

COM objects are often defined in Dynamic Link Libraries (DLL files). The Program file for COM Surrogate is actually dllhost.exe that can load a DLL and make its objects available to other programs.

The COM Surrogate error message is often related to codecs and other COM objects that aren't fully compatible with Vista. These are installed by other programs. The most common culprits are DivX and Nero. The first thing you should do is upgrade to the latest versions of these to see if that fixes the problem. Another possible fix is to disable thumbnail previews in Explorer. To do that:
In Windows Explorer, click Organize, then select Folder and Search Options
Click the View tab
Check the box that says "Always show icons, never thumbnails"
Click OK
To help troubleshoot which codec(s) might be causing the problem, you can use a free tool called InstalledCodec. You can use it to disable individual codecs one at a time.
You can download it at http://www.nirsoft.net/utils/installed_codec.html
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\015\012
\015\012Hope that helps
\015\012
\015\012Mike
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\015\012
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