Having problems with your Dell Inspiron 1501 Notebook ?

I can't connect to the internet. called dell and they said it's my router. don't know what else to do.

Answers :

Try these tips....this tiip is for those that can connect to the router but not the internet, but it will actually work for all instances of no connectivity.
\015\012Can connect to local but not Internet?
\015\012This is most likely due to a driver issue other than a settings issue. First off, if you are running your computer in selective startup, change it back to normal startup and reboot. If this clears the problem then great, you can go back to selective startup but be careful as to what services you shut down.
\015\012The easiest way to check if this is a driver issue is to update the driver for the device. This can be done at the Device Manager found in the control panel, (In XP, the device manager is in the “system” icon and under the hardware tab). Scroll down to the network adapters and click on the + sign. Double click on the adapter and choose to update driver, let it search the internet (windows update) if it wants to, if it finds an updated driver, allow it to install. If it does not find an updated driver, then maybe the driver you have is a recent one but it may be corrupt. If that is the case, then it would be better to right click on the adapter and choose uninstall, this will force windows to reinstall the device the next time it reboots, and again it will ask to search online for a fresh driver, choose yes and let it run. Once the device installs, try to connect to the internet.
Repair Help & Product Troubleshooting for Dell Inspiron 1501 Notebook

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