Having problems with your Dell Inspiron 1000 Notebook ?

When using the CD drive, the system stops

\015 When I try to use the cd drive to save work or try to access the drive from 'My Computer', the system will stop' show 'the blue screen' with error 'Bad_Spool_Header'. I can still backup my data from my quicken program when I use the Quicken backup feature. I can still load programs from the CD drive with no problem. The system only stops when I try to use the D drive from 'My Computer'. It will format a new CD but as soon as I try to access the CD the system stops.\015\012Do you have any possible answers??\015

Answers :

Hi there.
'Bad_Spool_Header'. can be caused by a number of things but is mainly due to drivers fighting over the same address.
The first thing you should do is clean the system memory and the memory slots with a clean, soft, dry paint brush, then re-seat it again (this is because you get the blue screen of death) when you boot back into windows try again access a cd again to see if it stops.
Also can i ask you if you have the latest service pack installed?

Look forward to your reply and good luck
The only thing i can think of is that you need to either A) Fixed corrupt files in your System32 folder by B) downloading the files directly from the manufacture. I'm assuming you have WinXP? Go to Start - Control Panel - Performance and Maintenance - System - HardWare - then Device Manager. See if you can troubleshoot it from there. Hope that helps =/
Repair Help & Product Troubleshooting for Dell Inspiron 1000 Notebook

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