Having problems with your Dell E228WFP LCD Monitor ?

I have same problem despite truning off screen saver and setting power options to NEVER SLEEP! I have same dell monitor, running wondows vista basic in dell vostro! anyone with a solution. this PC is less than 1 yr old. thanks so much. chris


Answers :

If the problems happens on another computer then call dell to get the problem resolved. You could also go into the system setup by pressing F2 when the computer loads up and see if it happens in their, or you can also put the known good monitor in your system and it you get the same problem the problem is with the computer and the issue is either a hardware or software issue. If the problem happens in the system setup or during the diagnostics then the issue is hardware. Please call dell tech support if you find out the issue is points to the monitor and we would be glad to replace the monitor, if the monitor is not tied to the system(not in the order details or was purchased later) then the monitor has a 3 year warranty, if the monitor was purchased with the system , the warranty is the same as the system or if that warranty more than 3 years than the warranty for the monitor is still only 3 years. Thanks and please reply back if you still need assistance.
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