Having problems with your Dell E196FP 19" LCD Monitor ?

I have been using the Dell E196FP screen without problems for three cnsequitive years, recently however, the screen can only be swicted off when the PC is still on, when the pC is switched off the screen cannot be switched off by means of the ON/OFF button and showing simultaniously a full screen,ble, red, yellow and white colored screen.I have contacted the local helpdesk in Hollan, but after have been connected to 4 different persons, the telephone connection was broken and the problem unsolve


Answers :

Dutch Dell helpdesk is not quite client focussed, but their sales department normally easily finds the right technician for you

Or in Dutch:

De Dell helpdesk in Nederland is niet bepaald klantgericht. Het beste kun je de verkoopafdeling bellen en uitleggen wat er aan de hand is en dat de helpdesk je niet fatsoenlijk helpt. De verkoopafdeling kan je waarschijnlijk snel in contact brengen met de juiste persoon.
Repair Help & Product Troubleshooting for Dell E196FP 19" LCD Monitor

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