Having problems with your Dell DimensionTM XPS 710 PC Desktop ?

Can't burn DVD but can burn cd

\015 HP Pavillion a few years old has lightscribe dvd+- write/cd-writer.\015\012tsstcorp cd/dvdw ts-H552L\015\012\015\012I can read Cd and write cd-rw 700mb but cannot burn DVD\015\012DVD reading is perhaps a bit jumpy\015\012\015\012Drivers seem ok, but what do I know?\015\012\015\012why can't I write to dvd + or dvd - ?\015

Answers :

There is a possibility that the laser of the optical drive is not functioning anymore to write dvd. This is what you have to do.

Click on Start
Click Run
Type regedit and press OK
Registry Editor windows will come up

on the right hand side, delete "Upper FIlters" and "Lower Filters" you may see on it. Everything that has something to say on upper and lower filters.

Close the Registry Editor and then Click on START, right click on My Computer and then select Properties.

Go to Hardware Tab and click on Device Manager
click on the (+) sign of the cd/dvd rom and right click on the item below and select Uninstall.

Close everything and restart your computer and try burning a dvd

***remember to use burning software since windows XP explorer could not simply burn data using the Explorer it self.
Repair Help & Product Troubleshooting for Dell DimensionTM XPS 710 PC Desktop

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