Having problems with your Dell Dimension C521 PC Desktop ?

I have a Dell Dimension C521 PC. I want to use Skype and Lifecam VX 1000 but I cannot do so because a message comes up indicating that there is a fault with the sound card. The specifications for the PC are: Audio output: sound card headphones -line out- SPDIF Audio input microphone jack.1 X line in. The audio output seems to be working OK. What should I do to enable me to use Skype


Answers :

I had similar issues with a Creative Audigy Card set in 2 DELL PCs running VISTA. I assume that you are a VISTA user. If so check to see if you have the following update on your system
\015\012
\015\012KB970236
\015\012
\015\012If so then:
\015\012
\015\0121. Uninstall it as it prevents many peripherals including CD / DVD Drives, Sound Cards etc form working correctly.
\015\0122. Reboot the PC.
\015\0123. Download and reinstall the Sound Driver, Download it from Dell Support at the following link
\015\012
\015\012http://search.euro.dell.com/results.aspx?c=uk&l=en&s=gen&cat=sup&k=Dimension+C521&rpp=12&p=1&subcat=dyd%2f3&rf=all&nk=f&sort=K&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=anav
\015\012
\015\012or directly from your sound card mfr support website.
\015\012
\015\0124. Reboot the PC and all should be well.
\015\012
\015\0125. If not then look at Start - Control Panel – Device manager – Sound etc to see if there are any issues regarding the sound card and driver. You may see an issue with the Webcam driver and if this is the case then you will need to uninstall the driver, reboot the PC and then reinstall the Webcam driver and all should be well. You may also have to uninstall Skype, reboot the PC and reinstall it. If the problems persist then contact the Sound Card mfr support for further advice.
Skype lists no minimum system requirements on their web site. From looking at Dell's website and your computer it should have everything needed. I need a little more information like what operating system you're using. I need to know what kind of speakers and microphone you're using and what color jack you have them plugged into on the back of the computer.
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