Having problems with your Dell Dimension C521 PC Desktop ?

I have a dimensionsC521 that has swallowed my cd disc. It is an awkward cd slide since the cd does not stand upright and so I usually tilt the tower over so it doesn't slip out. Now it slipped out and the ejector doesn't work. Is there a manual on how to access this area to remove the cd. Thanks


Answers :

I suspect this is more a mechanical problem than a power or software problem
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\015\012I suggest powering down your PC,
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\015\012Laying it down so the CD draw is flat,
\015\012
\015\012Fashioning yourself a home made cd draw ejector device (otherwise known as a straightened paper clip),
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\015\012Pressing the paper clip quite firmly into the tiny hole next to the CD Draw (it should unlock and open slightly)
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\015\012Carefully and gently pulling the CD Draw out just enough to see inside and find out where the disc has got to
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\015\012Physically maneouvering your whole PC to get the disc back onto the tray where it should be
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\015\012Then you can either manually pull the CD Draw out and remove the disc or start the PC while it's laid down flat and see if the CD Drive auto closes and begins to spin now the disc is properly seated
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\015\012If your PC doesn't have the tiny hole on the front of the Drive or if the CD Disc cannot be seen at all or cannot be persuaded back onto the tray then it's time to start opening up your PC case and removing the CD Drive for more attention
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\015\012- NOTE if your PC is still under warranty Opening the Case may invalidate that warranty, check this before you proceed -
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\015\012Treat Everything Gently and Good Luck!
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