Having problems with your Dell Dimension C521 PC Desktop ?

No internet acces at all

\015 I noticed in the past my dimension c521 would not connect to the internet after coming out of sleep mode if i was away from my pc. i stopped using sleep mode, or turned off my pc rather than let it sleep and then it was ok. i don't know if there is a connection between that and my new problem, but i went away on holiday for 3 months, since i came home i couldnt connect at all to internet. i tried going back and restoring to factory settings, then installed my ISP modem software again, still no joy. when i click on diagnose the problem, it says there are no problems with the connection. well something is wrong, and i suspect it is with the dell somewhere, not my ISP connection as that works fine with my old pc. could the in-activity of 3 months have caused some issue?\015

Answers :

There are a couple of ways to troubleshoot this problem, i doubt that three months away will have caused this.
Ok, first off we'll check the modem, go to the modem and take the power lead from the back of that for 2 minutes, don't unplug it from the wall because there is still a trickle charge in the wire, the modem will not reset!!!
After 2 minutes is up plug the adapter back in and wait another 2 minutes for it to settle down, then try to reconnect to the net again.
If there is still no internet connection post back and we can move on to the network adapter.

Good luck

Repair Help & Product Troubleshooting for Dell Dimension C521 PC Desktop

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