Having problems with your Dell Dimension 8400 PC Desktop ?

DELL Dimension 8400 Dual DVD/CD Drive Problems

\015 I have 2 drive bays in my Dell machine. Neither one is working. One bay accepts the disk but will give me a message that asks for the disk to be inserted once the drive closes. The other bay must be opened with a paper clip. However, it will close via normal methods. But, does not recognize the disk after insertion either. I have run the troubleshoot feature and have attempted to update both drivers. Nothing seems to be working. Do these drives just quick working or is there something else going on? If I need to replace is it easier to replace the internal drive or just purchase an external player?\015

Answers :

Easy.
1. Take off the sides of the PC (screw in back and in slides to the rear
2. Then, each drive is held in by 2-4 screws on the sides in the long slots where the drives are now.
3. Loosen all and slide the drives out, carefully disconnecting Power, IDE and Audio cables as you go) Mark One TOP and the other BOT

2 new 48x DVDRW drives will cost you $60.00 at Micro Center

4. Look at the back of the old drives jumpers (A group of 6 or 8 dual rows of pins between the Power and IDE cable connections) and set the new drives up the same way. This will be either CS or MS/SL configuration. They could both be SLaves, depending on the cabling and configuration.
5. Put the TOP drive in and connect it up. The single stripe on the IDE cable goes on the side next to the power plug. Most IDE cable only have 39 holes with one plugged so you cannot plug it in wrong.. but it never hurts to check.
6. Do the same with the BOT drive.
7. Put the screws in
8. Power up the PC and look at the DVDRW drive lights. They should come on for 5-10 sec and go off. If they stay on, the IDE cable is plugged in 180deg off.(upside down) If they go off, push each eject button to be sure it works, then turn off the power.
9. Put the sides on
10. Done!

Bootup and windows should see the drives and assign them each a driveletter.

Cheers!
Repair Help & Product Troubleshooting for Dell Dimension 8400 PC Desktop

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