Having problems with your Dell Dimension 5150 (DIM515MIN) PC Desktop ?

Computer will reboot on Virus/Spyware scan at random. I have: 1. Installed clean XP SP2 parallel system and booted that one. Same problem. 2. Memory Test at boot time is OK. 3. Air circulation from Power Supply is weak. Hard Drive is very warm. Increased air on hard drive and RAM doesn't fix the problem. 4. Hard Drive diagnostic show returned code of 07; but OK after chkdsk. 5. Repair of original system by XP install disk was performed; but same problem. What is next step?


Answers :

The weak airflow from the power supply unit (PSU) is suspect. Virus / Malware scanning is a disk and processor intensive operation - resulting in greater load on both. Increased load translates to heat. Check to be sure that the processor (CPU) fan is running, too. An overheating PSU and CPU can cause all types of problems.

Are you using a genuine XP install disk/image or a disk of questionable origin? Use of bogus OS disks is "asking for trouble".

If your system BIOS or set up (accessed during boot) allows, try to located the page that displays component temperatures and fan speeds. Check this immediately after rebooting from a an unplanned shut down - if unable to locate this set up page, download HWMonitor at:

http://www.cpuid.com/hwmonitor.php

It is a free program - choose the 32 or 64 bit version. Note fan RPM and CPU core temps to help determine where heat is coming from - or which fans aren't operating correctly.
Computer harddisk might have damaged. Fix the error code before installing the XP. Use harddisk repair tools, like norton disk doctor. Virus might have corrupted MBR of the disk. Try to clean install after surface level disk repair is done by scandisk . In Windows XP you can do the surface level scan using Error checking in the hardisk's property options, run the Error checking first and reinstall XP . Backup all data so that you can have it back once reinstalled XP.
Repair Help & Product Troubleshooting for Dell Dimension 5150 (DIM515MIN) PC Desktop

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