Having problems with your Dell Dimension 5150 (DIM515MIN) PC Desktop ?

Philps DVD/RW DVD8801 will not let me burn cds

\015 Hi, I have a Dell Dimension 5150 and for a while now the DVD/RW wont let me burn cds but will read cds. I have tried to burn at different speeds but nothing seems to work.any help would be appreciated\015

Answers :

First thing to do is go to the manufacturers website or dell.com/support if it is an OEM drive
download the driver for it. Make sure you save it and not run it now what you want to do is follow these steps in uninstalling the old driver and installing the new one

Go to Start Button
Click control panel
System and maintenance
then in the left pane you should see an option for device manager go inside there expand the category for cd/dvd/rw drives
right-click on the drive and click uninstall
then you will want to install the freshly downloaded driver and then reboot

a few things you can get back to me on :

-what program do you use to try to burn?
-what OS are you running?

If these steps seem difficult let me know and i will give you a screenshot walk through. I need to know the OS for that . let me know if this helps
Repair Help & Product Troubleshooting for Dell Dimension 5150 (DIM515MIN) PC Desktop

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