Having problems with your Dell Dimension 4700C PC Desktop ?

Cannot connect to internet. I had internet connection over telephone modem before Hard drive crashed. I replaced HD and could not connect to internet. Dell was no help at all. I signed up for Verizon DSL and was sent a modem. I installed modem but still not able to connect to internet. Verizon support tells me modem does not recognize network interface card. What can I do? Thank you very much for any help.


Answers :

I bet you are using the phone modem that canme in your machine. You need to connect the Network card ( Ethernet Card) and make sure the drivers are working. Find it is System, Hardware, device manager, look for ethernet.
\015\012Connection icon and see if the netcard driver is installed.Connect the cat5 cable that was sent to you with the DSL modem box. It chould be a yellow cable... It only fits one way and in a maked plug on the DSL modem and into the network card in the computer. Everything there after should go automatically.
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