Having problems with your Dell Dimension 4700 PC Desktop ?

I have a Dell Dimension 4700 that doesn't recognizable the disc drive. When I search in "removable storage" nothing shows up. How can this be fixed?


Answers :

Well 'removeable storage' is not the corret place to look for a disk drive that refers to usb connections or memory cards. If the disk drive is not showing up in 'my computer' then you need to look in device manager to see if it's showing up there. I'm goin to assume you are running xp. RIGHT clik on 'my computer' then clik 'properties/hardware/device manager.' Then look at the list of things there you're looking for a listing for dvd/cdrom drives. It should be there. If there is a ?? or a !! beside the listed drive then the drive has an error in the driver. You'll need to then RIGHT clik on the listed drive and 'uninstall' dont worry if it throws up a warning at you. Just do it. Then restart the pc it will automatically try to reinstall the drive. Check 'my comptuer' and see if you now have a drive listed. If not then go to the following webpage and do the process shown: http://support.microsoft.com/kb/314060
Install the drivers before you install the disk drive.
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