Having problems with your Dell Dimension 4700 PC Desktop ?

Recently upgraded to Office 2007 - now the CD's won't read.

\015 Since I upgraded my Office software my DVD/CD RWR will read and run DVDs but not CD's. It will not read anything that applies to a CD and will not write to them either. Instead I get an error message saying there is no disc in the drive. I suspect a corrupt driver for the CD side of the unit as it runs briefly when a disc is inserted, but evidently can't 'see' anything that is a CD.\015

Answers :

...maybe there's a dirt in your DVD rom lens...try to cleaning the lens with cleaning disk...if the problem still persist then your DVD lens life time is worn out...
Repair Help & Product Troubleshooting for Dell Dimension 4700 PC Desktop

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