Having problems with your Dell Dimension 4700 PC Desktop ?

Cd/dvd drive not working or listed on my comuter

\015 I tried to play a cd on my computer but it wouldn't play so I went to my computer and noticed that the cd drive isn't listed.\015

Answers :

I have seen some recent malware disable the drives so chech yourself with some of the free malware removers out there. I recommend MalwareBytes which you can get from www.download.com (make sure it is the CNET website and not some hijacked website). They also have some more free tools that you can use for free.
\015\012If that is not it then check to make sure that the cables have not come loose from the back of the drive or the motherboard. On some of the DELL's the cables were a tight fit and if you opened up the case all the way it would slightly pull the cables out. If that is not it then enter Setup (F2 on DELL's) during the startup (When you see the DELL logo on the screen when the computer first starts up. When you get into setup look for the drives that are listed and make sure that your drive shows up there.
\015\012If you have tried all those then post back and let us know and we will continue to trouble shoot.
Goto Control Panel > Device Manger
\015\012Expand DVD branch - is it listed there, does it have a yellow triangle on it, try updating the driver
\015\012Try this fix
Repair Help & Product Troubleshooting for Dell Dimension 4700 PC Desktop

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