Having problems with your Dell Dimension 4700 PC Desktop ?

Slow to boot (10-15 minutes)

\015 Once its booted up my programs run fine. My daughter has been unable to log into her log in and keeps getting a Security Ad to but this software at a cost of $60.00,when we try and close that window her desktop icons are gone and the computer needs to be rebooted.\015

Answers :

A couple of different fixes you can try.
\015\012Go into Control Panel | Add/Remove Programs. Remove/Uninstall any unused or unknown programs.
\015\012Start | Run | Msconfig - On General tab, select "Selective Startup" and uncheck "Load startup items". Reboot computer. If computer boots faster (and daughter's profile works), then go back into Msconfig, select "Normal Startup", go to Startup tab, and start unchecking programs to slim down what loads when computer starts. Note: NONE of the programs in Startup tab are NEEDED for windows to run, but some of your applications may need them.
\015\012I'd also recommend getting a good Anti-Virus/Anti-Spyware package to make sure no viruses or trojan horses are on it.
From your symptoms, it sounds like you've got a bug. The msconfig solution is a good one, and works on lots of malware, but since your bug is hiding from your (updated) AV software, it will probably re-insert itself automatically.
You should "image", or back up your PC ASAP. At least burn copies of important documents to CD or DVD in case it corrupts a system file and renders it un-bootable. You can hold onto the backups until your AV vendor builds definitions to identify the virus, in case it wants to delete files that can't be "cleaned".
Consider downloading a trial (or a free) antivirus product for a second opinion. Make sure you close your current AV program to avoid conflicts while you install and run it, and un-install one of them when you're done.
If all else fails, make sure you have the product ID code for the PC's operating system, and do a clean re-install. Immediately afterwards, install a firewall program (it takes only a few seconds for hacker to "own" your sytem), and then install the recommended updates at update.microsoft.com.

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