Having problems with your Dell Dimension 4600C PC Desktop ?

Virus + Graphic Card Issues.

\015 Okay, well. My main problem is that i have a virus - and i downloaded the wrong driver for my pc, doing so. it deleted my old driver, and wont let me play my game anymore "world of warcraft" - If thats any consoltation. But i need to wipe my computer clean and restart with all new basic drivers, and get ride of the worm that i have, because when i go to the website to update ANYTHING, it re-routs me to a diffrent website telling me i have a virus and to download something, and its clearly a virus. but, heres what i said to an online professional from dell. \015\012\015\012-\015\012\015\012okay, Well about. 2 weeks ago, i got a worm, cant remember whats it from. but basicly, when i google / engine search anything, it re-routs me to a diffrent website, that always wants me to download something. thats just the one virus. well my MAIN problem is, about 2 months ago. i got the samme virus =\\ and we wiped my computer, and put only the basic drivers on it, well i play world of warcraft, and the graphic options were very bad and limited. so i got the disk that the computer came with. and i downloaded a new driver for the graphics card. and it deleted my old one, well. now, it says that i cant even play my game. and word for word when i open the game, up pops a window saying '' failed to find a suiteable displaying program. now exiting '' and i tried both of the driver disks that were on there. got nothing, well sence i have a virus. im just going to start alll over, with system restore. well, the virus messed up my normal system restore, and.... i called my uncle, and he said. do it manualy with your manual and the F12 option. -- Well, i dont have my manual, because this computer is my moms boyfriends that he never uses. so i got it, and i was wondering if you could email me some directions on how to manualy restore my computer\015\012\015\012and they wanted to charge me about 130$ - and i said no... Well i was on a website reading my computer manual online, and i came across your add. and i decided to give it a try. well, i hope you guys can help me.\015\012\015\012, Ryan\015

Answers :

OK if your computer has an Manual restore pressing one of the following keys while your computer's starting up should pull up the menu. you press the keys when you see the manufacture logo such as dell hp ECT… Here are the keys F10, F11, F12 one of these key should pull up the menu. Once in the menu select advanced options and select destructive restore please be warned the destructive restore delete all user data and restores the computer back to factory defaults like brand new. The process should take up to 2 1/2 hours or less hope this helps comment on this page if you have any questions
First of all you don't have a virus, it is worm/spyware. there are a lot of programs out there and they don't get rid of the same worms/spyware.
make a note of the site you are directed to and google this and you will come up with programs that will get rid of it.
you will have to pay, but it's worth it in the end.
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